FAQ

Quick answers to common questions

General Questions

What is JustBet?

How does JustBet work?

Is JustBet provably fair?

How is JustBet different from web2 casinos?

Do I need to complete KYC to use JustBet?

Can I play on JustBet without a crypto wallet?

What wallets are supported on JustBet?

What is WINR Chain?

What is the $WINR token?

What is the tokenomics of $WINR?

How to buy WINR?

Is there a mobile app for JustBet?

How do I report a bug or provide feedback?

Are there any geographical restrictions for using JustBet?

How can I stay updated on new features and updates to JustBet?

Where can I see the TVL of WINR Chain?

Account & Security

What happens if I lose access to my JustBet account?

I connected to JustBet, but I don’t see my funds. What’s wrong?

Is two-factor authentication (2FA) available on JustBet?

Can I view my JustBet transactions on a blockchain explorer?

Gaming & Trading

What casino games are available on JustBet?

What is futures trading on JustBet?

How are the futures trading fees calculated?

How do game odds and payouts work?

What are the minimum and maximum bet sizes for each game?

Are my winnings instantly credited?

If the new JustBet games are 100% onchain, why are there no signing or gas approval wait times?

Where can I see the game smart contracts?

Are there any strategies or tips for playing the games?

Can I use multiple bets at the same time?

Do my bets expire if I leave the site?

What happens if I disconnect during a game?

What happens if there is a smart contract failure during my bet?

Rewards

How often are JustBet Points updated in my account?

How does the cashback system work?

Points

When Does the JustBet Points Campaign End?

What is JustBet Points? Can JustBet Points be transferred to other users?

Is there a specific time when the Weekly and Monthly Rakeback become available?

Staking

What is $WINR staking? Why should I stake WINR?

How are the staking rewards paid?

What token do I earn as staking rewards?

What affects the amount of rewards I get?

Are the rewards for newly staked WINR already accumulating?

What happens when my staking period ends?

Do I need to claim staking rewards weekly, or do they accumulate?

Can I unstake early before the lock time ends?

What happens if I forget to claim my rewards?

How can I track my staking rewards and LP earnings?

Can I add more WINR to my stake later?

Is there a minimum amount required to stake WINR?

Where can I see my staking rewards and details?

Can I buy and stake $WINR in one click on JustBet?

Liquidity Providing & Bankroll

What is "Own the House," and how does it work?

How can I provide liquidity and earn from the bankroll?

What’s the benefit of buying WINR-LP on WINR Chain?

How is the house edge distributed to WINR stakers and LPs?

How is the yield on LP and staking pools calculated?

How is the value of LP tokens determined?

Are there any lock-up periods for LP tokens?

How can I track the performance of the bankroll?

What happens if the bankroll is depleted?

How are LP value affected by large wins or losses on the platform?

Can I add or remove my LP at any time?

Does the LP bankroll reset monthly?

Deposit & Withdrawals

How do I deposit funds into JustBet?

What is the minimum deposit amount?

Which tokens and chains are supported for deposits?

Can I deposit directly from an exchange like Binance or Coinbase?

How do I withdraw funds?

Are there any withdrawal limits or fees?

Can I cancel a withdrawal request?

How long do deposits and withdrawals take?

Why is my withdrawal delayed?

Can I bridge assets between chains?

How do I recover my wallet if I lose access?

What are the security measures in place to protect my funds during deposits and withdrawals?

What should I do if my deposit or withdrawal is delayed?

Are there any limits on the frequency of withdrawals?

What is the process for recovering funds sent to an incorrect address?

Are there any third party fees associated with bridging assets?

What are the steps to take if my transaction fails?

Technology & Security

How does JustBet ensure transparency?

What are gasless transactions on WINR Chain?

How is randomness generated for casino games?

How does JustBet handle gasless transactions?

Does JustBet support multi-chain gaming?

Is JustBet non-custodial?

Are JustBet smart contracts upgradeable?

How is liquidity secured on JustBet?

How can I verify game fairness myself?

What security audits have been conducted on JustBet's smart contracts?

How does JustBet protect against hacking and other security threats?

What are the benefits of using Account Abstraction (ERC-4337)?

How does the platform handle updates to smart contracts?

Affiliates

What is the JustBet Affiliate Program?

Who can join the JustBet Affiliate Program?

How do I join the JustBet Affiliate Program?

What are the benefits of joining the JustBet Affiliate Program?

Do referred users need to complete KYC?

How can I promote JustBet as an affiliate?

How do I check the performance of my campaigns?

Where can I find banners & creatives to promote my campaigns?

How is the commission calculated for the affiliate program?

How much commission can I earn by becoming an affiliate?

When and how do I get paid?

Can I track my earnings in real-time?

Can I withdraw affiliate earnings instantly?

Is there a minimum earnings threshold for withdrawal?

Are there promotional tools for affiliates?

vWINR & WINR Vesting

What is vWINR?

How do I convert vWINR into WINR?

Can I speed up the vesting process?

Does vWINR generate yield or rewards?

Where can I check my vesting progress?

What happens if I don’t claim my WINR after vesting?

Can I stake vWINR to earn rewards?

What is the status of JustBet Points for vWINR holders left out of staking?

When will the JustBet Points be distributed vWINR holders?

WLP

What is WLP?

Can I still use WLP on JustBet?

What is gWLP?

What should I do with WLP and gWLP?

Where can I invest in the JustBet Bankroll?

General Questions

Account & Security

Gaming & Trading

Rewards

Points

Staking

Liquidity Providing & Bankroll

Deposit & Withdrawals

Technology & Security

Affiliates

vWINR & WINR Vesting

WLP